FAQ

The following individuals are eligible to purchase through our online store at education prices:

1. Current student of approved educational institutions
2. Newly enrolled student of approved educational institutions
3. Teaching staff of approved educational institutions
4. Board members who are currently serving as elected or appointed members of approved educational institutions
5. Executives currently serving as elected or appointed officers of approved educational institutions
6. Alumni of approved educational institutions

Important Note: Eligible members are required to present their student card, staff card or supporting documents to prove their identification of approved education institutions

Each customer is eligible to purchase ONE unit of Notebook and ONE unit of tablet under this program. Senco reserves the right to claim the different between the list price and the education offer under this program if customer purchase more than the program quota on notebook and tablet.

Under our DOA policy, claim must be made within Seven (7) days of Senco’s invoice date. Full Set of product with original packaging should be returned & DOA claim will not be considered if any item inside the package is missing or damaged.

Order amendment within 1 week from the order confirmation date will be accepted. An administrative charge of HK$150 will be applied for corresponding amendment. No order cancellation and refund is allowed upon order confirmation.

Absolutely not. www.eduoffer.com has never shared our customers' names with any third party. We protect our customers' privacy. For more information, please read about the terms in our Privacy Policy