FAQ
The following individuals are eligible to purchase through our online store at education prices:
1. Current student of approved educational institutions
2. Newly enrolled student of approved educational institutions
3. Teaching staff of approved educational institutions
4. Board members who are currently serving as elected or appointed members of approved educational institutions
5. Executives currently serving as elected or appointed officers of approved educational institutions
Important Note: Alumni of educational institutions is NOT eligible for this purchase. Senco reserves the right to claim the price differences of purchased item(s) if customer fails to prove his or her identification of approved educational institutions.
1. Current student of approved educational institutions
2. Newly enrolled student of approved educational institutions
3. Teaching staff of approved educational institutions
4. Board members who are currently serving as elected or appointed members of approved educational institutions
5. Executives currently serving as elected or appointed officers of approved educational institutions
Important Note: Alumni of educational institutions is NOT eligible for this purchase. Senco reserves the right to claim the price differences of purchased item(s) if customer fails to prove his or her identification of approved educational institutions.
Normally, the order processing time takes around 3 to 4 weeks counting from confirmation of purchase order and its settlement of payment, except orders under special programs with special arrangement. Please refer to the delivery time of the product when you place your order. An notification email will send to your email once your purchased items are ready to deliver or ready to pick up.
Under our DOA policy, claim must be made within Seven (7) days of Senco’s invoice date. Full Set of product with original packaging should be returned & DOA claim will not be considered if any item inside the package is missing or damaged.
Under any circumstances, order cannot be amended, cancelled, returned for refund or exchange unless such product is dead on arrival without replacement.
Absolutely not. www.eduoffer.com has never shared our customers' names with any third party. We protect our customers' privacy. For more information, please read about the terms in our Privacy Policy